Jenkins and Pain Accident Repair Centre

About Jenkins & Pain

Meet the Team

John Blacker

Manager | Vehicle Damage Assessor

Gary MacKinnon

Manager | Vehicle Damage Assessor

Greg Parker

Vehicle Damage Assessor

Jodi Bonner 

Customer Coordinator

Paula Collingwood

Customer Coordinator

Suzette Richardson

Accounts, Training and Compliance

Tony Newcombe


Andy Stokes


Investment In Staff

Our professional standards include sending technicians on industry recognised courses and assessments to ensure that your vehicle is repaired in every area to the highest possible safety standards. Our assessors are also fully qualified and trained to industry recognised Vehicle Damage Assessor ATA qualifications. This provides confidence that our assessors are completely up to date with the latest safety considerations and repair techniques to return your vehicle to the manufactures specifications.

 We can only deliver safety and quality with the full support and dedication of a great team of people here at Jenkins & Pain. Many of the staff have been with the business for over 20 years and the average across the business is more than 10 years’ service.

All staff are fully trained in their areas of speciality which includes internal, external and manufacturer training. All technical staff are fully trained to the highest standard and the majority hold the industry recognition of ATA Senior Technician. We also have an apprenticeship program where we invest in local young people.Everyone within the business fully understands the needs of the business and our customers. This continuation of service is an integral part of our safety, quality and customer service and also demonstrates that Jenkins & Pain are a fair and responsible employer.

Established in 1770

Motorcars were the symbol of the new century, and in Dover, there were already a number of coach-building businesses. The Palmer family had been in the coach building business from 1770 and already had premises in Priory Street. In 1896, on the site of the old Kingsford Windmill Brewery, at the bottom of Union Road (now Coombe Valley Road), George Sacre Palmer opened a coach-building factory and employed some 140 staff.


The Palmer’s also owned Connaught Coachworks in Cherry Tree Avenue (where Aldi Supermarket now stands). In 1908, the firm received an order to build the car bodies for fifty cars with Peugeot chassis and engines, which was the start of many other such orders. The bodies for Rolls-Royce cars were later built at the Cherry Tree Avenue works and also coach bodies for East Kent Road Car. Due to the introduction of the assembly line in motorcar building, the Union Road works were sold in 1930, for £500.


Two former apprentices at Palmers, Horace Jenkins and Hubert Pain, set up their own business as motor body repairers, in 1934 and took over the Palmer’s premises on Union Road with its distinctive arched entrance. In 1978, the firm moved further up Coombe Valley Road staying until 2001, when they moved to purpose built premises at White Cliffs Business Park, Whitfield.

A history of Dover Town, by Lorraine Sencicle published by Riverdale Books for the Friends of Dover Museum, 2007